Privacy Policy

Our Privacy Policy

Our brokerage is committed to protect and respect your privacy and the confidentiality of your Personal Information. We ensure that your Personal Information is collected, used and disclosed in a responsible manner.


We are responsible for all personal information under our control. We are committed to:

  • Protect personal information.
  • Allow individuals to request information, seek amendments to their personal information and challenge the accuracy and completeness of the information.
  • Train and educate our staff.
  • Develop information, which explains those procedures to the public.


We collect personal information to provide service to you so that we may be more efficient in administering your policy and needs.

Collection of Information from:

  • You
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Motor vehicle and driver licensing authorities
  • Financial institutions
  • Medical professionals

Why we collect your information:

  • To enable us to acquire, apply, renew, revise or remarket an insurance policy.
  • Help understand, assess and assist your ongoing needs.
  • Ensure your information is accurate and up to date.
  • Protect both you and us from error and fraud.
  • Premium collection.
  • Claim assessment in a fair and legal manner.


We will only collect, use or disclose personal information that is necessary or required by law. If we require information for any other purpose you will be notified of the new purpose. We respect your privacy and will not collect personal information that is not reasonably required.

We will take reasonable measures to require that consent for use of your personal information have been obtained. We will only collect, use or disclose information we have collected or have been provided for any reason other then those disclosed to individuals at the time of consent, or we will obtain consent for the new use of the personal information.

We will obtain the appropriate consent from individuals for the collection, use or

disclosure of their personal information, except where the law provides an exemption.

This may be implied by the circumstances.


We do not share personal information other then to provide service to you. We may need to share your information with others in order to service your needs. We practice confidentiality in handling all personal information from:

  • You, when you apply, renew or revise a policy.
  • Respond to your requests and determine appropriate products or services.
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Professionals working with us such as claims adjusters or lawyers
  • Financial institutions

We will not collect use or disclose your personal information for any purpose other than those stated or identified to you.

Limiting Use, Disclosure & Retention:

We will only collect, use or disclose personal information that is necessary for the identified purposes or as required by law. If we require personal information for any other purpose we will notify you of the new purpose. We will retain your personal information only as long as necessary to fulfill our service or as required by law.


We recognize your personal information can change. We will maintain your personal information as accurate, complete and up-to-date as possible.


Security practices and procedures are in place to prevent unauthorized access to your personal information. We will protect your personal information to the best of our ability. We have taken reasonable measures to ensure the security of your personal information within our premises and offsite locations and in our system database.


We will respond to any request you may make to access or correct the information we hold about you. Obtain the appropriate consent from you. We ensure that this privacy policy internal security and record retention are maintained.


Upon request, an individual shall be informed of the existence, use or disclosure of their personal information and shall be given access to that information. You shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Challenge compliance:

An individual shall be able to address a challenge concerning compliance with the above principles.

Our Privacy Officer is: Tracey Stevenson

Our Privacy Officer may be contacted at:

Dalrymple Insurance

16 Stanley Street, Ayr, Ontario, N0B 1E0

Telephone: (519)-632-7494

Fax: (519)-632-8234


Internet Communication:

Privacy of communication over the Internet cannot be guaranteed. We do not assume any responsibility for any harm, loss or damage that might occur by sending of personal and confidential information.